Healthcare Transformation Case Studies

Challenge:

Sepsis causes over 250,000 US deaths annually; traditional detection tools generate excessive false alerts, causing alert fatigue

Key Results:

• 10-fold decrease in false alerts
• 46% increase in identified sepsis cases
• 7x more cases alerted before antibiotics needed

Challenge:

Scaling AI-enabled healthcare innovation while expanding access to expertise globally

Key Results:

• 1.04 million digital appointments (+17% YoY)
• 56 million patient lives in platform network
• Solution developer ecosystem nearly doubled to 81

Challenge:

Maintaining top-tier quality across expanding multi-hospital academic medical center network

Key Results:

• Ranked #1 of 115 academic medical centers (Vizient)
• 11 consecutive Leapfrog 'A' safety grades
• CMS five-star rating for quality and safety

Challenge:

High rates of post-discharge hospital readmissions due to fragmented transitional care

Key Results:

• 55% reduction in 30-day readmissions
• 41% less likely to need any acute care
• 83% of patients engaged with the messages

Challenge:

Administrative burden and documentation workload contributing to clinician burnout across health system

Key Results:

• Piloted across 80+ specialties and subspecialties
• Clinicians reported reduced burnout
• Improved care coordination across specialties

Challenge:

Improving quality at acquired community hospital serving high-Medicaid population

Key Results:

• In-hospital mortality dropped 33% (2.6% to 1.9%)
• 39% improvement in central line infections
• 33% reduction in catheter-associated UTIs

Challenge:

Accelerating diagnostic speed and accuracy in pathology while addressing pathologist shortages

Key Results:

• 20 million digital slide images digitized
• Integration with treatments, genomics, imaging data
• Faster, more personalized diagnostic insights

Challenge:

Ensuring value-based payment models drive quality improvement, not just cost reduction

Key Results:

• 390 organizations launched in GUIDE dementia model
• 40%+ of MCP participants are FQHCs
• Safety-net participation increased 25% in 2024

Challenge:

Fragmented quality measures across Medicare, Medicaid, and Marketplace creating provider burden

Key Results:

• Streamlined measures across all CMS programs
• Focus on prevention, wellness, chronic disease
• Innovation in patient-reported outcomes