Koru Synapse
Purpose-built for the behavioral-health care continuum: therapy, psychiatry, and substance-use disorder care. Ambient transcription, AI-drafted clinical documentation, and a fully integrated billing and revenue cycle pipeline in one platform.
Clinical Care Meets Revenue Cycle
From intake to reimbursement, every workflow lives in one system built for behavioral health.
Patient Charts
Demographics, intake, problem list, allergies, vitals, and longitudinal visit history in a single clinical record.
- Structured intake workflows
- Problem list & allergies
- Longitudinal visit timeline
AI-Assisted Documentation
Anthropic Claude drafts progress notes and treatment plans from session context, ready for clinician review and signature.
- AI-drafted progress notes
- Treatment plan drafts
- Signature routing
Ambient Transcription
Live speech-to-text during telehealth or in-person sessions streams directly into the session record.
- Live streaming transcription
- Telehealth & in-person
- Transcript feeds AI notes
Scheduling & Telehealth
Provider schedules, recurring slots, telehealth sessions, and a check-in workflow with upfront copay collection.
- Recurring appointment slots
- Waitlist management
- Copay collection at check-in
Billing & Revenue Cycle
Full claims pipeline with clearinghouse integrations, real-time 270/271 eligibility checks, and nightly claim batching.
- Real-time eligibility (270/271)
- Deductible & OOP tracking
- Automated claim submission
Patient Portal
Patients view bills and payment history, pay invoices, enroll in payment plans, and track active prior authorizations.
- Online invoice payment
- Payment plan enrollment
- Prior authorization visibility
Credentialing-Aware Compliance Gating
Synapse connects to Koru Credentialed across the platform. Providers with an expired or revoked license, or an OIG or SAM.gov exclusion, are blocked from high-risk clinical and billing actions automatically.
Gated Actions
- E-prescribing workflow
- Claim draft-to-ready transitions
- Clinical note signing
- Treatment plan signing
Monitored Signals
- License expiration
- License revocation
- OIG LEIE exclusion screening
- SAM.gov exclusion screening
- Structured remediation guidance
Modern Technology Stack
Backend & AI
- FrameworkFastAPI (Python 3.12)
- DatabasePostgreSQL 16
- ORMSQLAlchemy 2.x + Alembic
- AI NotesAnthropic Claude
- TranscriptionDeepgram Streaming STT
Frontend & Operations
- FrameworkReact 19 + TypeScript
- BuildVite
- TenancyMulti-tenant workspaces
- AccessSix-role RBAC
- PaymentsPayArc patient billing
Ready to Modernize Behavioral Health Care?
See how Koru Synapse unifies clinical documentation, scheduling, and revenue cycle for your practice.